Refund and Returns Policy
Due to the nature of herbal and consumable products, all sales are generally final. However:
- Customers may request a replacement if they receive the wrong item or a damaged product.
- Complaints must be reported within 24 hours of receiving the order, accompanied by clear photos or videos.
- Refunds or replacements will be considered only after review and verification.
- Products that have been opened, used, or tampered with cannot be returned or refunded.
- Herbs by Arike does not guarantee identical results for every customer, as individual responses may vary.